Approach & Strategy

Liberty Mutual’s purpose to help people embrace today and confidently pursue tomorrow extends to all our stakeholders — customers, employees, investors, regulators and the communities where we work and live. To fulfill this purpose, we rely on a thoughtful and thorough approach to managing ESG.

Strategic Pillars

Our ESG approach is guided by four strategic pillars of focus:

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Increase Customer Resilience

Help our customers adapt to and mitigate the risks affecting their lives and businesses.

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Enable Sustainable Growth

Support a more equitable and responsible climate transition and integrate ESG into our day-to-day decision making.

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Improve Lives & Communities

Advance security, further opportunity and strengthen communities.

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Advance Diversity, Equity & Inclusion (DEI)

Embed DEI across all aspects of our business.

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ESG Principles 

Based on our Identity & Values, we articulated five principles that codify our approach to ESG. We are applying these principles as we continue to embed ESG across our operations, businesses and investments.

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Materiality Assessment 

Our materiality assessment identifies the material topics considered important to the P&C insurance industry and Liberty Mutual. As part of this process, we reviewed multiple reporting frameworks and guidelines such as the United Nations’ Sustainable Development Goals, Global Reporting Initiative, Sustainability Accounting Standards Board, the Task Force on Climate-related Financial Disclosures and CDP, an international nonprofit organization recognized for its environmental risk reporting.

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Employee Development and Well-being

At Liberty Mutual, we’re committed to creating an environment that enables our employees to be successful not just today but in the future. We emphasize personal skill and knowledge development to foster talent growth within the organization. From investing in programs that teach personal financial management to providing resources that support mental health, we believe in supporting our employees across many dimensions of wellbeing. 

Our Global Employee Experience team incorporates a holistic, data-driven approach to understanding what matters most to our employees. We use this data to ensure we’re addressing employee needs.

Learn more about working at Liberty Mutual