Liberty Mutual Insurance
175 Berkeley Street
Boston, Massachusetts 02116
General information and feedback:
M-F 8am - 10pm ET
Sat: 8am - 8pm ET
Sun: 11am - 5pm ET
Tweet Us @AskLiberty for customer service related concerns or inquiries.
If your question pertains to the status of a claim, please log in to your account or call us:
Available 24 hours/7 days a week
M-F: 7 am -1 am ET
Sat: 7 am - 11:30 pm ET
Sun: 9 am - 10 pm ET
Phone: 1-800-426-9898 (24/7)
Additional charges apply if your policy does not include the towing and labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your collision or comprehensive coverage, or under towing and labor if your policy does not include collision/comprehensive.
Your Liberty Mutual office has customer service and sales representatives who are happy to help you.
Find a Liberty Mutual local office.
M-F: 8 am - 6 pm ET
Contact Policyholder Services
Liberty Life Assurance Company of Boston
100 Liberty Way
Dover, NH 03820