Contact Us

Corporate ​Headquarters:

Liberty Mutual Insurance
175 Berkeley Street
Boston, Massachusetts 02116
Phone: 617-357-9500

Our Business:

General information and feedback:


Auto & Home Insurance

Customer Service
Phone: 1-800-290-8206
M-F: 8am - 10pm ET
Sat: 8am - 8pm ET
Sun: 11 am - 5 pm ET
Email Customer Service
Tweet Us @AskLiberty for customer service related concerns or inquiries.
If your question pertains to the status of a claim, please log in to your account or call us:

Phone: 1-800-2CLAIMS
Available 24 hours/7 days a week
​​​Phone: 1-888-323-4487
M-F:  7 am -1 am ET
Sat: 7 am - 11:30 pm ET
Sun: 9 am - 10 pm ET
Roadside Assistance
Phone: 1-800-426-9898 (24/7)

Additional charges apply if your policy does not include the towing and labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your collision or comprehensive coverage, or under towing and labor if your policy does not include collision/comprehensive.
Our Locations
​Your Liberty Mutual office has customer service and sales representatives who are happy to help you.

Life Insurance:

Policyholder Services
​Phone: 1-800-451-7065
M-F: 8 am - 6 pm ET
Contact Policyholder Services
Mailing Address
Liberty Life Assurance Company of Boston
100 Liberty Way
Dover, NH 03820