Advancing security through access to the basic needs of food and shelter

At Liberty Mutual, we stand behind our partners who are advancing safety and security and building resilience for underserved people and communities. 

Blue line drawing of a house with a heart inside of it, on a yellow background

In moments of great need, the right kind of support can make a lasting difference. Each year, our community partners provide services ranging from housing, meals, and health services to mentorship, job skills training, and education, helping thousands of individuals and families gain a foothold and move forward. 

Meet our featured community partners


A man smiling to camera, opening the door to his room at Pine Street

Pine Street Inn

We have worked closely with Pine Street Inn, New England’s largest homeless services provider, since 1994 and our Chief Operating Officer serves on the board. Since 2018, we’ve donated more than $3 million, which includes a grant to support a permanent supportive housing program. With help from this grant, the program plans to expand by nearly 30%, ultimately serving over 1,100 tenants in the Greater Boston area. Pine Street Inn advocates for permanent supportive housing as its primary solution, combining housing with supportive services to help people move out of shelters, increase stability and improve the quality of their lives.

“We are deeply grateful for the opportunity to engage with Liberty Mutual, both through their Foundation and their Torchbearer program. Liberty Mutual’s passionate employees and generous financial support have helped Pine Street Inn carry out our mission to support some of our most vulnerable community members.” - Lyndia Downie, President and Executive Director, Pine Street 

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Boston Health Care for the Homeless

Liberty Mutual has supported the Boston Healthcare for the Homeless Program since 2004 and our Chief Sustainability Officer sits on the organization’s board. Since 2018, we’ve committed more than $2.8 million, including a $500,000 grant in 2023 to support the program’s Complex Addiction Treatment initiative, a first-of-its-kind approach to meet the needs of people with substance use disorders and complex medical conditions. This program will serve 500 people who require stable shelter and continuous medical care. Its care model integrates trauma-informed care, harm reduction services and overall health and wellbeing support for patients in recovery.

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Heading Home

For nearly 50 years, Heading Home has successfully helped Greater Boston families and individuals experiencing homelessness find a safe and secure place. By offering emergency shelter, permanent housing, and services ranging from career coaching to financial education to help obtaining childcare, Heading Home has achieved permanent housing retention rates of more than 90% for its clients for sixteen years running. The organization responded in a time of need to incorporate several shelters serving primarily Spanish-speaking families. Liberty Mutual was proud to provide support for this expansion. 

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