To further strengthen our business partnerships, Liberty Mutual Insurance Company is implementing a new, more secure, and efficient process for supplier/payee onboarding and ongoing maintenance through eftsure’s onboarding portal.
Through eftsure’s real-time monitoring capabilities, supplier/payee information is independently verified to help protect against fraud and reduce the risk of errors.
Beginning in October 2026, all suppliers/payee conducting business with Liberty Mutual Insurance Company will be required to submit their company (or individual) information through the eftsure portal for independent verification, helping to ensure accuracy and mitigate fraud risk.
Guidance for New Suppliers
Before we can issue payment to you, your Liberty Mutual Insurance Company contact will send you an email invitation from eftsure to initiate the registration process.
You will be asked to provide the following information:
- Company name (or Individual Name)
- TIN
- W-9 and/or W-8 form (whichever is applicable)
- Address
- Bank account details
- Accepted methods of payment
- Company contact information
Following registration, you may receive a call from an eftsure team member within 24 hours to confirm your details, along with an email from eftsure once your information has been verified.
Guidance for Existing Suppliers
If you are an existing supplier/payee, you may update your information at any time. To do so, please contact your Liberty Mutual Insurance Company representative and request an “eftsure change request.” You will then receive an email containing a link to update your details, followed by a confirmation email once the information has been verified. A follow-up call from eftsure may be required to confirm the accuracy of certain updates.
Please note that maintaining accurate and current information is your responsibility. We kindly ask that you notify us promptly of any changes or if you identify any discrepancies.