Opportunities

A career with Liberty Mutual is an opportunity to do meaningful, innovative work. Whatever your expertise, you'll be working with products and services that help individuals, families and businesses get through some of life's toughest challenges-and help prevent them too. At Liberty Mutual, we believe in a culture of continuous improvement, because our customers depend on us to excel. You'll hone your skills alongside a diverse, collaborative team, and contribute to solutions that improve our business, every day. And you'll have the freedom to expand your field of interest and explore opportunities across lines of business.

Actuarial

Whether you are a researcher who enjoys finding new solutions, or a management-track business professional, you'll build your actuarial career at a company that relies upon analytical insight to drive our future. Actuaries use data-driven analysis to make smart business decisions. They blend highly specialized technical skills with creativity and business knowledge in a collaborative and rewarding environment.

Analytics

By analyzing performance trends, identifying improvement opportunities, and building data-driven business rules, our analytics professionals solve business issues and keep our company moving forward. Whether you support customer retention and profit objectives through marketing analytics or use predictive modeling to enhance our claims services or improve workforce planning, at Liberty Mutual, you'll experience a collaborative and dynamic environment.

Claims

Claims professionals are vital to satisfying our customers. Here you'll put your investigative and analytical skills to work-communicating with policyholders, witnesses, and legal and medical professionals-to gather the critical information necessary for the prompt, fair and equitable resolution of many different types of claims. You'll have industry-leading technology at your fingertips, and ongoing training from experts including attorneys, medical practitioners, and Liberty Mutual executives.

Customer Service

Liberty Mutual Customer Service professionals are more than the key point of contact for our customers. They are central to our efforts to protect and restore people's lives. In this essential role, you'll answer customer questions and address concerns. Integrity and superior customer focus is our primary goal. You'll also have the opportunity to collaborate with colleagues in Customer Service, Sales, Claims, Loss Prevention and other areas of the company.

Digital Customer Experience

In the Digital Customer Experience group at Liberty Mutual, you’ll find that we are passionate about uncovering what customers think, feel and value – and we continuously improve our user experiences based on customer feedback. As a Designer, User Researcher, Content Strategist, or Product Owner, you’ll work with a team to design products and experiences that help customers navigate the deeply emotional journeys related to insurance. If you are passionate about uncovering real customer problems and collaborating to build innovative solutions, we hope you’ll join us.

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Finance & Accounting

In Finance and Accounting at Liberty Mutual, you'll find a dynamic environment known for its integrity and consistent growth. You'll apply your analytical and technical skills in support of the company's strategic objectives, in areas such as accounting and reporting, taxation, treasury, and internal audit.

Our ongoing training programs will help you enhance your current skills in accounting, financial reporting, accounting controls and policy, planning and analysis, taxation and internal audit. We'll also encourage you to grow in other areas that are critical to a successful career, including professional and leadership development.

Human Resources

As a Human Resources professional at Liberty Mutual, you can help us attract and retain talented, engaged and committed employees. You will have plenty of opportunity to put your education, background and skills to work. In fact, you can explore specializing in areas ranging from compensation and benefits to employment practices and recruitment.

Internal Audit

In Corporate Internal Audit, you'll join a group of independent business consultants who assist management in evaluating and improving critical business processes. We work with the full support of Senior Management, in partnership with the entire organization.

Using a risk-based audit approach, you'll review company operations throughout Liberty Mutual. Working as part of a team, you may travel to locations around the world to conduct audits.

Investments

In Investments, you'll manage a high-quality investment portfolio utilizing a disciplined strategy. We have a large and varied customer base, supported by strategic business units that function as a complete investment firm within our Fortune 100 company. Our Investment professionals are critical to our ability to keep our promises to policyholders, claimants and their families. Liberty Mutual rewards you with opportunities, resources, and ongoing support while allowing you to make a real difference in people's lives. Join our Investments group and make an impact.

Legal

A Legal position at Liberty Mutual offers you exciting opportunities to build your future and take your legal career in the direction you choose. Throughout our history, we've been defined by a steadfast spirit of forward thinking and continuous improvement. We inspire our team members in every area and at every level of our organization to be and do their best. This spirit, combined with our global reach, means that you'll be able to leverage a variety of legal skills and resources to work on many different types of issues. We'll provide you with countless opportunities to enhance your skills and advance your career.

Marketing

The Marketing professionals at Liberty Mutual Insurance are critical in our efforts to communicate with our customers. Whether you're focusing on B2B, B2C, internal or even reseller channels, you'll do intellectually stimulating, challenging work.

With a broad range of opportunities, you might help to maintain a history and brand image through advertising, brand management and communication, focus on driving customer acquisition and retention of our Auto, Home and Life products, or create industry leading preference among target commercial insurance buyers, brokers and agents. No matter your role, our specialized teams drive value across the organization.

Nursing

Working as a Nurse with Liberty Mutual is a rewarding experience, both personally and professionally. You get the opportunity to use your nursing skills in a whole new way. Our nurses play a critical role in medical and disability case management in Workers Compensation, Group Disability, Utilization Review and even in our medical bill review operation.

At Liberty Mutual, you will put your clinical assessment skills to work, evaluating injuries and illnesses, establishing treatment plans, and working with medical professionals and employers to return that employee to work. We empower our nurses to make important clinical decisions and ensure they have all of the necessary training and support to do so. Our nurses work directly with the injured worker, helping them through a difficult time with compassion and empathy.

Product Management

Product Management-whether it be in auto, property, or specialty insurance-is fundamental to our success. As a Product Management professional, you'll be in a position to influence the bottom line for our global organization. Our size also means that you'll enjoy a wide variety of interesting work, and significant opportunities for mobility and growth.

Risk Control

Are you an avid problem solver? Do you have a degree in math, science, or safety? At Liberty Mutual, our Risk Control Services have face-to-face interactions with customers, and use the latest research and tools. As one of the largest private safety organizations in the world, we currently employ more than 500 risk control professionals.

There are multiple career tracks within Risk Control. They include technical risk control consultants who apply their math, science, and safety skills to help customers analyze and control risk; and service directors who act as the face of the risk control organization as they interact with customers daily.

Sales

At Liberty Mutual, we recognize the importance of building and maintaining relationships with our customers. Nowhere is that more evident than the work our employees do in Sales. In this fast-paced and challenging role, you'll use your impeccable communication skills to prospect, create connections, and provide service to individuals through sales of Auto, Home and Life insurance products. Ultimately, the work you do will help our customers' live safer and more secure lives.

As a Liberty Mutual Insurance Sales Representative, you will receive in-depth training and guidance from experienced Sales professionals and will be sponsored for licensing exams. Plus, you will work with our Affinity groups and local communities within your assigned territory using consultative selling techniques.

Strategy & Planning

As part of Corporate Strategy & Research, Liberty Mutual's internal consulting group, you'll address the high-impact problems faced by senior executives in the areas of strategic planning, financial, competitive and operational analysis, and capital investment. Surrounded by smart and motivated people, you'll have an opportunity to take on significant project responsibilities while gaining a broad knowledge of our company-wide operations. Our managers, who have extensive experience working at top-tier strategy consulting firms, will guide your work and help you develop the skills needed to succeed in this challenging field.

Technology

At Liberty Mutual, technology isn't just a part of our business, it's what drives us forward. Join our tech team and you'll get opportunities to work on complex problems using emerging technologies. Our culture of growth and innovation leads to projects that can positively impact lives and we want you to be involved in creating, implementing and updating our solutions.

Underwriting

At Liberty Mutual, we rely on the expertise of our valued Underwriters to make well-informed judgments that affect us all. That means using an eye for detail to determine the risk involved with a particular person or company. But it's much more than that-their decisions make an impact not only on the applicants but also on the future of our company. In fact, their ability to make critical decisions is vital to our growth and customer satisfaction.

Underwriters are natural problem solvers. They evaluate risks, establish appropriate coverage levels, and partner and build relationships with the agents responsible for presenting competitive products and pricing to our customers. Through financial statements and operational analysis, underwriters examine the quantity and quality of risks to keep pace with the company's goal of profitable growth.