Helmsman’s deep expertise and resources are now available to help UK insurers better control legal and claims costs in the US

Boston and London (September 22, 2021) – London Market insurers with exposure to US Property & Casualty and Specialty lines can now access the award-winning claims and legal management services of Helmsman Management Services (Helmsman), a third-party administrator (TPA) wholly-owned by Liberty Mutual Insurance, which has recently been given Delegated Claims Administrator status by Lloyd’s of London.

Helmsman, the sixth largest third-party administrator in the US and the only one supported by the strength of a Fortune 100 company, helps companies across the US better control the cost of general liability, property, commercial auto, specialty, and workers compensation claims.

“Helmsman provides an alternative to the stable of US TPAs available to UK insurers,” said Helmsman VP and Managing Director Karen Reading. “Helmsman leverages its deep experience in the US market to help UK insurers better manage the cost of risk for their US clients.  For more than 30 years, it has produced excellent outcomes through sophisticated claims and legal management supported by best-in-class services, industry leading technology and dedicated claims professionals.”

Liberty Specialty Markets’ Chief Claims Officer Mike Gillett appreciates the value the TPA provides to several of its clients with US exposures. “From sophisticated analytics to deep legal expertise, Helmsman has the resources and talented claims professionals to help our clients effectively manage their US insurance costs. They bring the right resources to each claim at the right time to improve its outcome.”

Information on the key challenges and trends facing the US TPA market can be found on Helmsman’s website.



Richard Angevine
T:617 833-0926
E: richard.angevine@libertymutual.com

Notes to editors:

About Helmsman Management Services
Helmsman Management Services is Liberty Mutual’s wholly owned third-party administrator (TPA). It blends tailored programs, industry-leading expertise and seasoned claims professionals to produce better claims outcomes.

About Liberty Specialty Markets
Liberty Specialty Markets offers specialty and commercial insurance and reinsurance products across key UK, European, Middle East, US, Bermuda, Asia Pacific & Latin America markets. We provide brokers and insureds with a broad product range through both the Company and Lloyd’s markets and have approximately 1,900 employees in approximately 60 offices.

About Liberty Mutual Insurance
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

In business since 1912, and headquartered in Boston, Liberty Mutual Insurance is the sixth largest global property and casualty insurer based on 2020 gross written premium. Liberty Mutual Insurance ranks 71st on the Fortune 100 list of largest corporations in the U.S. based on 2020 revenue. As of December 31, 2020, we had $43.8 billion in annual consolidated revenue.

Liberty Mutual Insurance employs over 45,000 people in 29 countries and economies around the world.  We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

Share This Page