We're here to help.

At Liberty Mutual, we exist to help people embrace today and confidently pursue tomorrow. It’s what we’ve been doing for more than a century – being there for people when they need us most.

During this uncertain time, the health and well-being of our employees, customers, partners and the communities where we live and work are our primary concern as the coronavirus (COVID-19) pandemic continues to evolve globally.

On behalf of the entire Liberty Mutual community, our sincere and heartfelt thoughts go out to the people whose lives have been impacted by the coronavirus. We extend our deepest gratitude to the healthcare professionals working tirelessly to care for patients and keep our communities healthy.

Our employees
We’re committed to living our Value of putting people first by helping relieve some of our employees’ stress and providing the flexibility they need to balance their work and family during this time. As we actively monitor the situation, we’re taking proactive steps to help keep our employees and their families healthy. Among other actions, we’ve enabled our employees to work remotely and provided resources according to guidelines from government and healthcare officials.

Our customers
We continue to be dedicated to servicing our customers, and as this unprecedented situation evolves, we’re working diligently to limit disruptions. There is currently no impact to our normal customer service operations.

We’re committed to being responsive and flexible during this time. Please find more information and helpful tools for:

Our communities

Our philanthropy program is helping people who are experiencing some of the greatest vulnerability during this time. Among our many efforts, we’ve created a $4 million fund offering low-threshold, immediate grants of up to $10,000 for our existing 450 community partners – with priority given to groups providing healthcare or those serving the homeless, elderly and other populations deemed at highest-risk. We’re also making donations to each of the over 800 nonprofits we partner with during our employee volunteering program. Our employees continue to be able to make online charitable donations that are supported further by company gifts.