How’s Our Service?

​​As a Liberty Mutual Insurance policyholder, claimant or other interested party, we encourage you to contact our Presidential Service Team if you have a compliment, suggestion or concern regarding our products or services.

Please contact us by any of the following methods and we will respond promptly:

  • You may complete the online form (below)
  • Email:
  • Phone:1-800-344-0197
  • Fax: 603-422-7900
  • Mail: Presidential Service Team, Liberty Mutual Insurance, 175 Berkeley Street, Boston, MA 02116

Hours of Operation:  Monday-Friday,   8:00am-5:00pm   (voicemail available after hours)