New Study Shows Three out of Five Pedestrians Prioritize Smartphones over Safety When Crossing Streets


June 10, 2013

The dangers of distracted driving have been widely reported, but few consider distracted crossing of streets and roads to be a major safety risk in this country. According to the Liberty Mutual Insurance Pedestrian Safety Survey unveiled today, 60 percent of pedestrians walk while texting, emailing, talking on the phone, or listening to music despite 70 percent considering those behaviors to be dangerous.  Such distractions may have been a contributing factor to the 4,280 pedestrian deaths in traffic crashes in 2010, a 4 percent increase from the previous year, as reported in the latest data by the National Highway Traffic Safety Administration’s (NHTSA).

“So much attention has been paid, and rightly so, to distracted driving that we have ignored the fact that distracted walking and crossing can be just as risky,” said David Melton, a driving safety expert with Liberty Mutual Insurance and managing director of global safety. “From an early age, we all learn how to safely cross the street – look both ways, wait for the walk sign – but as adults many of us seem to forget those simple rules.”

Of the more than 1,000 adults surveyed by Liberty Mutual Insurance, the majority of respondents (55 percent) consider texting or emailing while crossing a street to be the most dangerous activity when walking – more so than those who feel running across a street to beat oncoming traffic (40 percent) or jaywalking (24 percent) to be the most dangerous.

Such pedestrian safety concerns are valid, as a 2011 report from the U.S. Consumer Product Safety Commission (CPSC) found that 1,152 people were treated in hospital emergency rooms after being injured while walking and using a cell phone or some other electronic device.

Specific survey results also include:

​Consumers that engage in activity​Consumers that find the activity dangerous
​Text or email while crossing the street​26%​55%
​Run across the street to beat oncoming traffic​46%​40%
​Talk on the phone while crossing the street​51%​26%
​Listen to music while crossing the street​34%​25%


Drivers Prioritize Phones over Pedestrians

According to the Liberty Mutual Insurance Pedestrian Safety Survey findings, like pedestrians, drivers do realize the dangers of their actions but do not modify them for safety. For example, three in five drivers say talking on the cell phone while driving is dangerous for pedestrians, yet 70 percent still admit to doing so.

Likewise, drivers realize that talking on the phone, texting and listening to loud music is dangerous for pedestrians yet a significant percentage of respondents continue to engage in behavior they recognize as risky.

​Drivers that engage in activity​Drivers that rate the activity dangerous for pedestrians
​Read or send text messages while driving​38%​90%
​Talk on a cell phone while driving​70%​59%
​Listen to music at high volumes while driving​64%​33%

“The reality is that neither drivers nor pedestrians seem to actually realize the dangers of their distracted behaviors,” added Melton. “The fact that drivers and pedestrians continue to engage in dangerous habits, despite claiming to recognize the risk, suggests that the majority of Americans are taking a cavalier, ‘it won’t happen to me’ attitude.  As the weather warms up and we head into the summer driving season, pedestrians and drivers need to take extra precautions to ensure the safety of everyone on the roads, whether on foot or behind the wheel.”

About the Liberty Mutual Insurance Pedestrian Safety Survey

Ketchum Global Research & Analytics designed and analyzed this countrywide phone survey of 1,004 adults ages 18-65. Braun Research fielded the survey from April 1 – April 10, 2013. The survey has a margin of error of +/-3.1 percentage points.

About Liberty Mutual Insurance

"Helping people live safer, more secure lives" since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and the third largest property and casualty insurer in the U.S. based on 2012 direct premiums written as reported by the National Association of Insurance Commissioners.  Liberty Mutual Insurance also ranks 81st on the Fortune 100 list of largest U.S. corporations, based on 2012 revenue.  The company employs over 50,000 people in more than 900 offices throughout the world.

The sixth-largest auto and home insurer in the U.S., Liberty Mutual ( sells full lines of coverage for automobile, homeowners, valuable possessions, personal liability, and individual life insurance and annuity products.  The company is an industry leader in affinity partnerships, offering car and home insurance to employees and members of more than 14,000 companies, credit unions, professional associations and alumni groups.


Glenn Greenberg
Liberty Mutual Insurance

Caitlin Tridle
Ketchum Inc.

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Pedestrian Safety Survey Infographic

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​Click here for full Liberty Mutual Insurance Pedestrian Safety Survey Infographic.