Third Party Administration of Risk Management at LibertyMutualGroup.com

Helmsman Management Services

Helmsman Management Services LLC, a member of the Liberty Mutual Group, is a third party administrator dedicated to providing customized risk management solutions. More than 300 companies nationwide have taken advantage of Helmsman’s innovative claims, managed care, loss control, and risk information services. Helmsman helps you lower your total cost of risk by providing the right resources and services in the following areas:

Claims Management and Managed Care

In-house claims managers, field investigators, registered nurses, and regional medical directors collaborate on cases to achieve the best outcomes on employees’ claims and minimize our subcontracting to reduce your allocated expenses. In addition, we:

Identify and manage complex and potentially high-value claims
Choose PPO providers that focus on return-to-work and managing workers compensation costs
Combine industry-leading technology with clinical expertise to ensure maximum medical bill review savings
Provide a managed pharmacy program that helps control costs through proprietary drug strategies, utilization management, and clinical pharmacist consultation
Use our proprietary Medical Loss Data Mart system to ensure that you pay the right amounts for claims and that our providers are actively managed

Safety and Risk Reduction

Our more than 450 safety professionals in the U.S. alone, along with a global network of environmental health and safety professionals, play an active role in more than 100 U.S. and international standards committees and industry groups.

Helmsman is the only TPA affiliated with a research institute focused on occupational safety and disability management, the Liberty Mutual Research Institute for Safety.

Rigorous consulting processes, proprietary technologies, and technical expertise help integrate safety with your company’s quality, production, and other processes.

Technology

A customized online portal enables you to view contract information, report a claim, identify team members, and access educational resources.
RISKTRAC®, our risk management claims and information system, provides users with real-time access to claims files.
The satellite checking reimbursement payment option, a daily ACH funding arrangement, maximizes your company’s cash flow and streamlines your accounts payable process.

To learn more about Helmsman Management Services, please contact us.

Third Party Administration

Helmsman Management Services

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