Third Party Administration

Helmsman Management Services is a third party administrator that offers customized claims, managed care, and loss control solutions. Our team of rigorously trained, highly experienced professionals is committed to providing exceptional service while responsibly managing expenses. Helmsman is a part of Liberty Mutual Insurance.

Third Party Administrator. First Class Results.

Helmsman customers gain all of the benefits of Liberty Mutual Insurance’s position as a leader in workers compensation, general liability, and commercial auto claims management. With limited account loads and in-depth knowledge of your industry, our service professionals immerse themselves in your operations to create claims and loss control solutions that help lower your overall costs.

The Helmsman Claims Management Advantage:

• Ten percent reduction in average paid costs per claim as compared to the industry
• Medical costs five percent below the industry average
• Average savings of 59 percent on billed medical expenses
• Pharmacy costs as a percentage of total medical costs that are four percent lower than the industry average
• Workers compensation claims that are closed 15 percent faster than those of our competitors

Innovating for Lower Costs

To help lower an organization’s claims costs, Helmsman employs the following systems and practices:

• Ensure employers pay the right amount for claims. Our Medical Loss Data Mart system compares billing practices and treatment patterns with local averages
• Proven loss control solutions. Our safety and health teams constantly develop new approaches to integrate safety into business operations and reduce risk
• Collaboration with the Liberty Mutual Research Institute for Safety. Helmsman is the only TPA affiliated with such an organization.  
• Powerful online tools that let your clients report and track claims; view policy and billing information; access claims files, analytical tools, and reports; and share data with their in-house systems

To learn more about Helmsman Management Services,contact us today.